After downloading, run it to start the diagnostics. In addition, there is a tool that helps troubleshoots USB drives for Windows. Changes you've made prior to your concern.
If you already tried uninstalling and reinstalling your USB. However, there are several workarounds on how you can make your USB work on your computer. When I try to use Window's driver manager searching automatically online or browsing my computerthe correct driver is found but I get an error trying to install it, shown below. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services.